Cosmobet Casino Terms & Conditions
These Terms and Conditions govern access to and use of Cosmobet Casino, including the website, player account, games, promotions and related services. By registering an account or using the services, you confirm that you have read, understood and accepted these terms.
Please review these provisions carefully before playing. If you do not agree with any part of them, you must not create an account or continue to use Cosmobet Casino. Additional rules may apply to particular games, promotions or payment methods and will form part of these terms when published.
Acceptance of Terms
These Terms and Conditions create a binding agreement between you and Cosmobet Casino. They apply whenever you visit the website, register as a player, deposit funds, claim an offer or participate in any available game.
You are responsible for reading the current version of the terms before using the services. Continued use after an update has been published indicates acceptance of the revised wording. If a specific promotion has separate terms, those terms will apply to that promotion in addition to this agreement.
Eligibility
Cosmobet Casino is available only to individuals who are at least 18 years old. By using the services, you confirm that you meet the minimum age requirement and that gambling is permitted for you under the laws and rules applicable to your location.
You must not use the website if online gambling is restricted or prohibited where you are located. Cosmobet Casino may limit access to certain countries, territories, games or payment methods without providing access to every service in every location. You are responsible for determining whether your use is lawful.
Account Registration
You may hold only one personal account unless Cosmobet Casino has expressly approved an additional account in writing. Registration information must be accurate, complete and kept up to date. You must not register using another person's identity or allow another person to use your account.
Keep your username, password and other security credentials confidential. You are responsible for activity carried out through your account where you have failed to take reasonable steps to protect those credentials. Notify Cosmobet Casino promptly if you suspect unauthorised access or discover inaccurate account information.
Account names, payment details and personal information must correspond to you. Accounts created for business purposes, on behalf of another person, or through automated means are not permitted.
Verification
Cosmobet Casino may request information or documents to confirm your identity, age, address, payment ownership or the source of funds. Verification may be required before a withdrawal, during account use, or whenever information needs to be reviewed.
Documents must be genuine, current and readable. You must provide requested information within a reasonable period. Until verification is completed, access to certain functions may be restricted and withdrawals may be delayed. Providing false, altered or misleading information may result in account closure and cancellation of affected transactions, subject to applicable rights and requirements.
Deposits
Deposits must be made using a payment method registered in your name or otherwise authorised for your use. Cosmobet Casino does not accept responsibility for deposits made through an unauthorised third party or for errors caused by incorrect payment information.
Funds are intended for play on the services and must not be used to test, circumvent or misuse payment systems. The minimum and maximum deposit amounts, processing times and available methods may vary and will be shown on the website.
A transaction may remain pending until confirmed by the relevant payment provider. Bank, card, currency conversion or other third-party charges may apply. Cosmobet Casino may reject, reverse or review a transaction where there is a technical issue, suspected fraud, a compliance concern or a payment dispute.
Withdrawals
You may request a withdrawal of eligible funds through the methods made available in your account. Cosmobet Casino may require completion of identity and payment checks before releasing funds. Withdrawals will normally be returned to a payment method associated with you, where that method supports incoming payments.
Processing times can depend on the selected method, verification status, weekends, public holidays and third-party processing. You must ensure that your account and payment details are correct. A withdrawal request may be cancelled if you continue to use the requested amount before processing is complete.
Cosmobet Casino may apply reasonable transaction limits or combine related withdrawals where necessary for processing or security. Any promotional restrictions that affect withdrawals will be explained in the relevant bonus terms.
Bonuses
Promotional offers are subject to their own conditions, including eligibility rules, activation requirements, expiry periods, contribution rates, wagering requirements, game restrictions and maximum withdrawal limits. You should read those conditions before claiming or using an offer.
Unless stated otherwise, only one offer may be used in accordance with its published terms. Cosmobet Casino may withhold or remove a bonus where an account is ineligible, a promotion has been misused, or the offer has been claimed through prohibited conduct. Any remaining bonus balance may also be removed when the related promotion expires.
Promotions must not be used with multiple accounts, coordinated play or other arrangements intended to obtain an unfair advantage.
Acceptable Use
You must use Cosmobet Casino honestly, fairly and only for personal entertainment. You must follow these terms, game rules, promotional conditions and reasonable instructions displayed on the website.
- Use accurate information and a payment method you are authorised to use.
- Keep your account credentials secure and report suspected misuse.
- Use the website through a compatible device and lawful connection.
- Treat staff, service providers and other users respectfully.
You must not interfere with the operation, security or availability of the website, games or payment systems.
Prohibited Activities
The following activities are prohibited:
- Creating or operating duplicate, false or third-party accounts.
- Using software, bots, scripts, data extraction tools or automated systems to access or play.
- Exploiting errors, technical faults, pricing mistakes or game vulnerabilities.
- Attempting to manipulate results, payment processing, bonuses or account records.
- Using stolen funds, unauthorised payment methods or proceeds connected with unlawful activity.
- Colluding with other players or engaging in deceptive, abusive or fraudulent conduct.
- Introducing malware or attempting to gain unauthorised access to systems or data.
- Using the services to distribute unlawful, threatening, defamatory or harmful material.
Where prohibited conduct is suspected, Cosmobet Casino may investigate, suspend activity, cancel affected transactions and take other proportionate steps permitted by applicable rules.
Intellectual Property
The website, software, design, text, graphics, logos, trademarks, game content and other materials made available through Cosmobet Casino are protected by intellectual property rights. You receive a limited, personal and non-transferable permission to use the services for their intended purpose.
You must not copy, modify, publish, distribute, sell, reverse engineer or commercially exploit any part of the website without prior written permission. This permission ends when your account is closed or your access to the services is withdrawn.
Limitation of Liability
Cosmobet Casino will take reasonable steps to keep the services available and accurate, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or unavailable because of maintenance, technical faults, communication failures, third-party services or circumstances outside reasonable control.
You are responsible for your device, internet connection, security software and any charges associated with accessing the services. To the extent permitted by applicable law, Cosmobet Casino is not responsible for indirect losses, loss of opportunity, data loss or interruptions resulting from your misuse of the website or events outside its reasonable control.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
Account Suspension
Cosmobet Casino may suspend, restrict or close an account where there is a suspected breach of these terms, inaccurate information, failed verification, payment irregularity, prohibited activity, security concern or legal or operational reason.
During a review, deposits, withdrawals, bonuses and gameplay may be placed on hold. You must cooperate with reasonable enquiries. If an account is closed, eligible funds may be returned after checks are completed, while funds connected with fraud, abuse or unlawful conduct may be withheld where permitted.
You may request account closure at any time by contacting customer support. Closure does not remove obligations that arose before the account ended.
Privacy
Cosmobet Casino handles personal information in accordance with its applicable privacy notice and relevant data protection requirements. Information may be used to operate the account, process payments, provide support, verify identity, maintain security, prevent misuse and meet applicable obligations.
You should read the privacy notice to understand how information is collected, used, retained and shared. You must not provide personal information belonging to another person unless you are authorised to do so.
Responsible Gambling
Gambling should remain an enjoyable leisure activity and should not be treated as a way to earn income or recover losses. Set limits that reflect your circumstances and never gamble with money needed for essential expenses.
- Set a budget and time limit before you begin playing.
- Take regular breaks and avoid chasing losses.
- Do not gamble while distressed, impaired or under pressure.
- Use available account limits, reality checks or self-exclusion tools where appropriate.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Cosmobet Casino may apply restrictions or support measures where concerns about gambling behaviour arise. Requests for self-exclusion should be treated seriously and may affect access to the account and related services.
Amendments
Cosmobet Casino may update these terms to reflect changes to the services, promotions, security procedures, operational practices or applicable requirements. The latest version will be made available on the website, with the effective date shown where appropriate.
Changes will not normally affect completed transactions retrospectively unless necessary to correct an error, address misuse or comply with an applicable requirement. If you do not accept an amendment, you must stop using the services and request account closure.
Contact Information
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools, contact Cosmobet Casino customer support at [email protected]. Please include enough information for your request to be identified, but do not send payment passwords or other unnecessary security credentials.
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